Effective On: 31st July 2024
As we update, improve and expand "RocketGames” this privacy policy may change, so please refer to it periodically. By accessing the "RocketGames” website, you give us your clear consent to collect, store, and use the information you provide (including any changes thereto as provided by you) for any of the services that we offer. "RocketGames” (hereinafter referred as "RocketGames”, "We”, "Our”, "Us”, "website”). "RocketGames” offers its end users interesting RocketGames games. This Privacy Policy applies to information collected through the services, as well as other information provided to us online or offline by End Users, Advertisers and other customers or users of our website; however, it does not apply to information collected from our employees, contractors or vendors.
By accessing the "RocketGames” website or other services, you agree to this privacy policy and the Terms of Use of the "RocketGames” website and give consent to the collection, transfer, operation, storage, disclosure and other uses of your information as described in this Privacy Policy. Do not access or use our services ("RocketGames”) by any means or technology which conceals your actual geo-location or is unable to provide accurate details of the location (for example, use a Virtual Private Network (VPN) to access "RocketGames” Services).
If you have any doubts about this Privacy policy or how "RocketGames” uses your personal information, shared preferences, or similar technologies, please contact "RocketGames” on support@rocketsinghapp.com or else stop using the services altogether. You may also contact our Data Protection Officer at support@rocketsinghapp.com
Information we capture/ track /obtain:
(This information is only captured from your device after you grant permission to "RocketGames”)
We capture/ track information from your use of our services. This information may be obtained from third parties in some cases. This information is used to provide the best & customized service to each of our users, improve overall service delivery, devise new services, identify and reduce fraud or unauthorized use of our services and other purposes. All this information is captured after your explicit confirmation and permissions wherever required. Information tracked has been mentioned below to give details of the same.
Device and account information
We collect device-specific information (such as IP Address).
How we use this information: We primarily use this information to detect fraud & unauthorized usage of "RocketGames” services. Your device level information is also used in tracking your activity within "RocketGames” and for marketing and advertising activities.
Log information
When you use our services or view content provided by "RocketGames” we automatically collect and store certain information in server logs. This includes:
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Details of how you used our service
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Device event information such as crashes, system activity, hardware settings, the date and time of your request and referral URL.
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To provide relevant offers based upon your interest
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Internet protocol address
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Strictly necessary cookies
How we use this information
We use the information collected, to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Google Ads and Firebase etc (Link to the 3rd party Privacy Policy is mentioned below, kindly go through the same).
Google Analytics: https://policies.google.com/privacy?hl=en-US
Google Ads https://policies.google.com/privacy?hl=en-US
Firebase https://firebase.google.com/support/privacy
Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type, application version number, etc.) may be sent to "RocketGames” when you log in or log out from that service. How we use this information Operating system type & version helps us in providing the best experience of "RocketGames” for your operating system along with customizing offers displayed to you. Information about Installing and uninstalling other services helps us in keeping track of offers that are common between these and "RocketGames” and thus gives you the best experience and performance within the website.
Local storage
We may collect and store information locally on your device using mechanisms such as website data, and caches.
How we use this information:
This information is used to:
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Maintain your session on "RocketGames”
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This information may also be used from time to time to sync with "RocketGames” servers and update services that we provide to you within the website on your next usage.
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Cookies and similar technologies
We use various technologies to collect and store information when you visit a "RocketGames” service, and this may include using cookies or similar technologies (Device ID) to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or "RocketGames” features that may appear on other sites or various SDKs we use for product Analytics that help us analyse the traffic. Services or "RocketGames” features that may appear on other sites or various SDKs we use for product Analytics, help us analyse the traffic.
The information collected is used to maintain and verify product-related activity, and to improve your user experience and the overall quality of our services. We use multiple 3rd party services like Google Analytics, Google Ads, etc. We may combine personal information from one service including personal information, from other services to give you the best experience within "RocketGames”.
Information we share:
We do not share your personal information with companies, organizations and individuals outside of "RocketGames” & its partner companies unless one of the following circumstances applies:
We will share device-level information with companies, organizations or individuals outside of "RocketGames” when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your device-level information (mainly used for analytics, and services purpose). We do not share your personally identifiable information with any entity outside "RocketGames” except your IP address. We anonymise your IP address and permanently delete that anonymised information after the session.
We provide information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with Privacy Policy and any other appropriate confidentiality and security measures.
We will share personal information with companies, organizations or individuals outside of "RocketGames” & its partner companies due to various legal reasons.
Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control.
Your visit and any dispute over privacy are subject to this policy and our terms of Use, including limitations on damages. We will only share your personal information with other companies or individuals outside of "RocketGames” & its partner companies in the following circumstances:
As necessary to process your transactions and to maintain your user experience.
To facilitate our service/ provide service on our behalf
To assist us in analysing how you used our service
Access to your Personal Information
We will provide you with the means to ensure that your Personal Information is correct and updated. If you have made a user profile, we give you a clear way to use our application, services, or product to access, modify and update your profile along with the option for opt- out.
Why Do We Collect Information?
We collect, store, use and process Personal Information for a variety of business purposes, including:
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to operate, improve and optimize our services; - to personalize our Services, understand our users and their preferences to enhance user experience and enjoyment using our Services and improve our users’ experience
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to provide access to certain areas, functionalities and features of our Services
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to notify you about product updates, new products or promotional offers
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to send related information, including confirmations, technical notices, updates, security alerts and support and administrative messages
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to respond to your comments and inquiries and provide customer support services
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to prevent potentially prohibited or illegal activities and protect our users
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to measure interest in our Services
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to ensure internal quality control; and
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to verify Individual identity.
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Inform you about our products and services
"RocketGames” may use your Personal Information to provide materials about offers, products and services that may be of interest, including content or services. "RocketGames” may provide you with these materials by push notification, as permitted by applicable law, including:
To deliver advertising, and promotional information to you; to tailor content, advertisements and offers; to notify you about products and services or upcoming special offers/events that may be interesting for you; and to notify you about rewards, surveys, contests or other promotional activities or events sponsored or managed by us or our business partners.
RETENTION OF PERSONAL DATA
RocketGames retains your personal information for such duration and for the purposes that are necessary to comply with RocketGames’s legal obligations, dispute resolution, and enforcement of this agreement. The personal information shall also be retained as per the prevalent security, backup and recovery policies.
links
We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. If you click on links, you might end up on websites outside of our domain. Please note that those products or services are offered by people or companies not affiliated with or controlled by us, and we are not responsible for their actions, their terms, their use of information, or their products or services. If you submit your information to a third party, that third party’s treatment of your information is governed by their privacy policy, which may differ from this Privacy Policy and which we encourage you to review. This Privacy Policy applies solely to information collected by "RocketGames”.
Data Subject Rights/Your Rights
a) RIGHT TO ACCESS
You, having provided adequate proof of identity, have the right to request "RocketGames” to provide, free of charge, a summary of your personal data that RocketGames processes and the manner in which RocketGames processes your personal data. You also hold the right to request RocketGames regarding the identities of other Data Fiduciaries and Data Processors with whom your personal data is shared with along with the description of your personal data that is shared.
b) RIGHT TO CORRECTION AND ERASURE
You have the right to request for correction of misleading and inaccurate personal data, completion of incomplete data, updating and erasure of your personal data that "RocketGames” possesses.
c) RIGHT OF GRIEVANCE REDRESSAL
You have the right to have grievance redressal means in respect of any act or omission regarding the performance of RocketGames’s obligations in relation to your personal data or the exercise your rights.
d) RIGHT TO NOMINATE
"RocketGames” allows you the right to nominate another individual who will then be able to exercise your rights on your behalf in the event of your death or incapacity due to unsoundness of mind or infirmity of body.
RESPONSE TIMING AND FORMAT
"RocketGames” makes efforts to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), "RocketGames” will inform you of the reason and extension period in writing. If you have an account with "RocketGames”, we will deliver its written response to that account. If you do not have an account with us, or a response is not capable of being sent thereto, "RocketGames” will deliver our written response by mail or electronically. Any disclosures "RocketGames” provides will only cover the 12-month period preceding the verifiable consumer request’s receipt. If applicable, the response "RocketGames” provides will also explain the reasons "RocketGames” cannot comply with a request.
SECURITY OF YOUR INFORMATION
We follow generally accepted industry standards and maintain reasonable safeguards designed to secure and prevent unauthorized access to the information in our possession. Personal information is stored in secure operating environments, and only those at "RocketGames" with a legitimate business need to do so may access your personal information. We also take reasonable steps to assure that third parties to whom we transfer information will provide protections appropriate to that type of information. If you have reason to believe that your interaction with us is no longer secure, please immediately contact us.
REDRESS/ COMPLIANCE AND ACCOUNTABILITY
If you have any questions about our privacy practices or this Privacy Policy, please contact "RocketGames" by email at support@rocketsinghapp.com We will address your concerns and attempt to resolve any privacy issues in a timely manner.
You may further escalate the complaint to our Grievance Redressal Office.
Email: support@rocketsinghapp.com
COMPLAINT ESCALATION
If you are not satisfied with the way your query or complaint is handled by "RocketGames", You can approach the Data Protection Board of India.
Effective On: 31st July 2024
RocketGames is , "Company”, "We”, "RocketGames” or "Us”. We thank you for using our services. Your privacy is most significant to us, and we deem it as our duty to care for it seriously; therefore, we conduct our business in compliance with Global Data Protection laws including but not limited to CCPA, GDPR and/or, any other applicable laws on Data Privacy Protection and Security. We hope this Privacy Policy outlined below will help you understand what data "RocketGames” may collect, process, use, safeguard and with whom we may share it.
1. PRIVACY POLICY / INTRODUCTION
Our Privacy Policy explains how "RocketGames” collects, uses, processes, protects, discloses, shares and treats your Personal Information, and/or any other information belonging to users (jointly referred to as "information”), and how you can opt out of use of such information.
By accessing the website, you agree to this privacy policy and Terms of Use terms of use of "RocketGames” and give explicit and informed consent for the collection, processing, transfer, operation, storage, disclosure and other uses of your information as described in this Privacy Policy. Please do not use the services if you do not agree to this Privacy policy and the Terms of Use.
If you have any doubts about this Privacy policy or how "RocketGames” uses your personal information, shared preferences, or similar technologies, please contact "RocketGames” on support@rocketsinghapp.com or else discontinue using the services altogether.
You may contact our Grievance Redressal Office.
Email: support@rocketsinghapp.com
As set out in the Terms of Use regarding the services ("Terms of Service”) if you are under 18 years of age, we suggest you review this Privacy Policy and Terms of Use with your parents or legal guardian. You must be at least of legal age to access and/or use the Services.
Our services will not be available in certain regions. Do not download or use "RocketGames” if you are from the below-mentioned list of Countries where usage of "RocketGames” and services are restricted:
a. China & Russia
If any user registers, changes, or manipulates the results/output on "RocketGames" using any unfair, fraudulent means like VPN, etc, then "RocketGames" will not be responsible, rather the user shall be solely responsible for his unlawful act and shall also indemnify "RocketGames" for any or all claims arising out of it to the fullest extent.
2. INFORMATION WE COLLECT:
2.1 INFORMATION YOU PROVIDE:
Compliance as per GDPR or Equivalent laws: We do not collect any Personal Information directly from you as we do not offer login or sign up on the website "RocketGames”. We never ask you to fill in your personal information on "RocketGames” or anywhere on our website.
Compliance as per CCPA or equivalent laws: We collect your name and email id at the time of Sign up on our website.
2.2 INFORMATION WE AUTOMATICALLY COLLECT:
When you access or use our services, we automatically collect information about you, including:
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Activity Information: We collect non-personal information about your activity on our services, such as games you have played.
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Device Information: We only collect IP Address for legitimate business purposes and legal obligations.
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Region Information: When you use "RocketGames”, we may collect your region information for identification of your country for improving our services.
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Communication Information: "RocketGames” may collect your communication information (Email Id) only when you contact us for customer or technical support;
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Information collected via Shared preferences and other technologies: "RocketGames” use tracking technologies such as shared preferences and beacons, to collect information for the identification of your country and your preferences. Shared preferences or cookies are small data stored on your device memory that help us to improve our services, improve your experience, to see which areas and features of our services are popular. We also use beacons, software development kits, website analytics software, and/or similar technologies for a number of purposes, including to authenticate users, prevent fraud or illegal activity, remember preferences and settings, , analyze traffic, trends, and otherwise provide the Services. These technologies may collect information about your use of our Services, screens you view, links you tap, and other actions taken in connection with our Services. You can disable shared preferences or cookies in your device settings, but this could affect the availability and functionality of our Services.
2.3 INFORMATION WE COLLECT FROM OTHER SOURCES
We may also obtain information from third-party sources and combine that with information we obtain through our services. For example, we may collect information about you from advertising networks and data analytics providers. We may retrieve your country name from your device’s Operating System to manage various applicable privacy regulations such as CCPA, GDPR etc., depending on different regions/countries. We may identify your country through your device’s Operating System (The Operating System may retrieve the information from your device's telephony manager as per your agreement/consent with OS).
3. USE OF INFORMATION/WHY WE COLLECT INFORMATION?
We may use the information we collect about you to carry out the below mentioned uses:
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Provide, maintain and improve our services;
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Personalise our services, analyse, understand our users and their preferences to enhance user experience and enjoyment using our services and improve our user’s experience;
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Provide access to certain areas, functionalities and features of our services;
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Monitor and analyse trends, usage, and activities in connection with our services;
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Ensure internal quality control;
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Creating reports, analysis or similar services for the purposes of research or business intelligence;
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Respond to the enquires, questions or request via customer or technical support;
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Detect, investigate and prevent fraudulent and illegal activities and protect the rights and property of "RocketGames”
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Enforce our legal rights and comply with the law.
4. SHARING OF INFORMATION
Compliance as per GDPR or Equivalent laws: We do not collect, process or share any personal information from you except your IP Address. We anonymise your IP address and permanently delete that anonymised information after the session.
Compliance as per CCPA or equivalent laws: We do not collect, process or share any personal information from you except your IP Address.
We do not share such information except in the following circumstances or as otherwise specified in this policy:
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With vendors, consultants and other service providers such as IT-related services, provision of information, services you have requested, and customer service activity, etc. who need to access to such information to carry out work on our behalf, such as the companies that assist us with the website "RocketGames” for fraud prevention, customer services, marketing and advertising;
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Marketing- Interest-based or targeted advertising and third-party marketing- the website may allow third-party advertising partners to set tracking tools (e.g. shared preferences or cookies) to collect performance data, certain technical information like IP Address), pseudonymous data, not directly
identifying you. These advertising partners may use this information to measure how effective ads are for delivering advertisements to you;
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If you post reviews on the public areas of our services, we share that information on our services;
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In response to a request for information if we believe disclosure is in accordance with applicable law, regulations or legal process, or as otherwise required by any applicable law, rule or regulations;
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If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of "RocketGames”, or other;
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With our lawyers and other professional advisors where necessary to obtain advice or otherwise protect or manage our business interest;
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In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or portion of our business to another company;
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If we inform you through our services that the information you supply will be shared in a specific manner, we will only release such information with your consent or at your instruction.
5. THIRD-PARTY ADVERTISING COMPANIES:
We allow ad networks to serve advertisements on our behalf, as well as to provide analytics services. These entities may use shared preferences or cookies, beacons and other technologies to collect information about your use of the services and other websites, including your IP address, Device settings, and device network information. This information may be used by "RocketGames” and others, to analyse and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our services, and better understand your online activity.
"RocketGames” uses third party Services from Google Adsense (for Ads), Firebase, your device’s Operating System, and Google Analytics (Please note that we do not use Firebase and Google Analytics in EU/EEA, UK, Switzerland and MENA countries/regions). To comply with applicable data protection laws and pursuant to our agreement with the Advertisers and Analytics tool companies, we are hereby including Privacy policy links of such companies. By agreeing to our Privacy Policy you are giving consent for processing any personal information or information by the Advertisers in connection with the agreement between "RocketGames” website and the advertisers. However, before sharing any personal information with any third party we shall obtain your explicit consent.
Google Adsense - https://policies.google.com/privacy?hl=en
Google Analytics https://policies.google.com/privacy?hl=en-US
Firebase https://firebase.google.com/support/privacy
In addition to the general limitations in the above terms, we will not be liable to you or any other third party for any damages suffered by you or other third party however arising from the disclosure of your information. Your only remedy under such circumstances will be to end this agreement.
6. RETENTION OF PERSONAL DATA
RocketGames retains your personal information for such duration and for the purposes that are necessary to comply with RocketGames’s legal obligations, dispute resolution, enforcement of this agreement and for research purposes. The personal information shall also be retained as per the prevalent security, backup, research and recovery policies.
7. INTERNATIONAL TRANSFER
All Personal Information collected via or by "RocketGames" may be stored anywhere in the world, in the cloud or the servers of our service providers. When we transfer your Personal Information internationally, we will take reasonable steps to ensure that it is treated securely, lawfully and in the manner we describe in this Privacy Policy. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your information is transferred to or stored, used or processed may be different from the privacy laws applicable to the place where you are resident.
By providing information to "RocketGames", you consent to the storage of your Personal Information in above mentioned locations.
By choosing to visit "RocketGames", utilizing the Services or otherwise providing information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of India and the adjudication of any disputes arising in connection with "RocketGames" or the Site will be in accordance with the Terms of Use .
8. DATA SUBJECTS/YOUR RIGHTS
a) RIGHT TO BE INFORMED
You have the right to be informed for the collection of Personal Information except in some instances, for example, where the information is already contained in, or derived from, a public record, or has deliberately been made public by you, or where the collection of the information from another source would not prejudice your legitimate interest.
b) RIGHT TO ACCESS
You, having provided adequate proof of identity, has the right to request "RocketGames” to confirm, free of charge, whether or not "RocketGames” holds about your information. You may also request for a description of the personal information within a reasonable time. The information provided to you shall be in a reasonable manner and in a form that is generally understandable. "RocketGames” may refuse access to records where the record contains legally privileged documents.
c) RIGHT TO RECTIFICATION
You have the right to request for Rectification or correction of your personal information that "RocketGames” possesses.
d) RIGHT TO BE FORGOTTEN/ RIGHT TO ERASURE
"RocketGames” allows you the right to request to forget or delete your personal information that is inaccurate, irrelevant, and excessive, or which "RocketGames” is no longer authorised to retain. You have the right to request that "RocketGames” delete any or all of the personal information that "RocketGames” collected from you and retained, subject to certain exceptions. Upon "RocketGames” receipt and confirmation of a verifiable consumer request from you, "RocketGames” will, unless an exception applies, delete (and direct any of our service providers having such information to delete) your personal information from "RocketGames” records. Under certain conditions, "RocketGames” may deny your deletion request for deletion if retaining the information is necessary for "RocketGames” or our service provider(s) to:
i) Protect the product/ and detect security incidents, including preventing fraudulent, deceptive, malicious, or illegal activity, or enforcing the law against those responsible for such actions.
ii) Comply with the applicable laws
iii) Adhere to any legal obligation
iv) Provide the service you have requested for, complete a purpose for which "RocketGames” has obtained the personal information, to carry out any contract with you, do any other actions we may reasonably foresee in the course of our ongoing commercial relationship with you within the context of "RocketGames”.
v) Participate in peer-reviewed or public historical, scientific, or statistical research in the public interest that complies with all other applicable privacy laws and ethical constraints, when the information’s deletion may likely seriously impair or render impossible the research’s achievement if you previously provided informed consent.
vi) Troubleshoot or debug products, including identifying and repairing errors and intended functionality impairments
vii) Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
viii) Make other lawful and internal uses of that information that are compatible with the context in which you provided it.
EXERCISING DELETION RIGHTS
As per the process, to exercise your deletion rights described above, please submit a verifiable consumer request to "RocketGames” by sending an email to "RocketGames” at
support@rocketsinghapp.comOnly you, or a person registered with the appropriate authority authorized by you to act on your behalf, may make a verifiable consumer request related to your personal information.
e) RIGHT TO RESTRICT PROCESSING
You have the right to request the restriction or suppression of your personal data.
f) RIGHT TO DATA PORTABILITY
You have the right to receive the personal data concerning you, which you have provided to "RocketGames” and upon such request we shall share your data in a structured, commonly used, machine readable format, (where technically feasible) and may transfer the data to another Data Controller upon your request, provided that this does not adversely affect the rights and freedoms of others. You may only exercise this right where:
● The processing is based on Your consent or on the performance of a contract with You; and
● The processing is carried out by automated means.
g) RIGHT TO OBJECT/OPT-OUT
You have the right to opt out of certain uses and disclosures of your Personal Information. When you have consented to "RocketGames" ’ processing of your Personal Information or other information, you may withdraw that consent at any time and opt-out of further processing. You may use the option of "Manage data preference” or "Do Not Sell My Personal Information” [as per applicable laws] and select the right to "opt-out”. Further, you can also exercise this right by contactingsupport@rocketsinghapp.com
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8. YOUR CHOICES.
8.1 EXERCISING ACCESS, DATA PORTABILITY, AND DELETION RIGHTS
To exercise your access, data portability, and deletion rights described above, please submit a verifiable consumer request to "RocketGames" product by sending an email to "RocketGames" at support@rocketsinghapp.com. Only you, or a person registered with the appropriate authority authorized by you to act on your behalf, may make a verifiable consumer request related to your personal information.
A verifiable consumer request for access or data portability may be made by you only twice within a 12-month period. The verifiable consumer request must:
a) Describe your request with sufficient detail allowing us to properly evaluate, understand, and respond to it; and
b) Provide sufficient information that allows "RocketGames" to reasonably verify that you are the person about whom "RocketGames" collected personal information or an authorized representative.
"RocketGames" cannot provide you with personal information or respond to your request if "RocketGames" cannot verify your identity or authority to make the request and confirm the personal information relates to you. "RocketGames" will only use personal information provided in a verifiable consumer request to verify the requestor’s authority to make the request or identity.
8.2 PERSONAL INFORMATION SALES OPT-OUT RIGHTS
You have the right to opt out of certain uses and disclosures of your Personal Information. When you have consented to "RocketGames" for processing of your Personal Information other information, you may withdraw that consent at any time and opt out to further processing, by contactingsupport@rocketsinghapp.com. You can send us request for opt out from the "RocketGames", you can find opt out link in the menu from where you can exercise your right to opt out. Even if you opt out, we may still collect and use anonymized, non-Personal Information regarding your activities on our Services. You have right to direct us to not sell your personal information at any time (the "right to opt-out”). To exercise the right to opt-out, you may submit a request to us from setting screen icon via manage data preferences provided in the website.
Once you make an opt-out request, "RocketGames" will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by visiting "RocketGames" and sending us a message to that effect. "RocketGames" will only use personal information provided in an opt-out request to comply with and review the request.
9. NON-DISCRIMINATION
"RocketGames" will not discriminate against you for exercising any of your rights. Unless permitted by the law, we will not:
a) Deny you goods or services;
b) Provide you a different level or quality of goods or services.
10. RESPONSE TIMING AND FORMAT
"RocketGames" makes efforts to respond to a verifiable consumer request within 30 days of its receipt. If we require more time (up to 90 days), "RocketGames" will inform you of the reason and extension period in writing.
"RocketGames" will deliver our written response by mail or electronically, at your option. The response "RocketGames" provides will also explain the reasons "RocketGames" cannot comply with a request. For data portability requests, "RocketGames" may select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
Unless it is repetitive, excessive, or manifestly unfounded, "RocketGames" does not charge a fee to process or respond to your verifiable consumer request. If "RocketGames" determines that the request warrants a fee, "RocketGames" will provide you with a cost estimate before completing your request and inform you with the reason of the decision.
11. SECURITY OF YOUR INFORMATION
We follow generally accepted industry standards and maintain reasonable safeguards designed to secure and prevent unauthorized access to the information in our possession. Personal information is stored in secure operating environments, and only those at "RocketGames" with a legitimate business need to do so may access your personal information. We also take reasonable steps to assure that third parties to whom we transfer information will provide protections appropriate to that type of information. If you have reason to believe that your interaction with us is no longer secure, please immediately contact us.
12. REDRESS/ COMPLIANCE AND ACCOUNTABILITY
If you have any questions about our privacy practices or this Privacy Policy, please contact "RocketGames" by email at [support@rocketsinghapp.com] We will address your concerns and attempt to resolve any privacy issues in a timely manner.
13. COMPLAINT ESCALATION
If you are not satisfied with the way your query or complaint is handled by "RocketGames", please let us know by emailing us at support@rocketsinghapp.com
You may further escalate the complaint to our Grievance Redressal Office.
Email: support@rocketsinghapp.com
14. CHANGES TO OUR PRIVACY POLICY AND PRACTICES
a) Revision to the Privacy Policy
We may revise this Privacy Policy at our sole discretion, so review it periodically. If you continue to visit this Site and use the services made available to you after such changes have been made, you hereby provide your consent to the changes.
b) Posting of Revised Privacy Policy
We will post adjustments to the Privacy Policy on this website, and the revised version will be effective immediately when it is posted (or upon notice as applicable). If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.
c) New Uses of Personal Information
Additionally, before we use Personal Information for any new purpose not originally authorized by you, we will endeavour to provide information regarding the new purpose and give you the opportunity to opt out. When consent of the Individual for the processing of Personal Information is otherwise required by law or contract, "RocketGames" will endeavour to comply with the law or contract.
15. CONTACT INFORMATION
Email: support@rocketsinghapp.com
